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General terms of business

1 Fees

Course prices are listed per delegate and include all tuition fees, use of equipment and all course materials.

Lunch and refreshments will be provided where the course is included within the Straumann / ITI Education Programme.

Course prices are correct at time of going to press but may be subject to increase.


2 Registration Policy

Registrations are taken on a first come, first serve basis.

Registrations are not considered final until payment is received.

Your registration will be confirmed by mail/email within two weeks of receipt.

Partial payment cannot be accepted unless indicated within the course programme.

A telephone or email reservation accompanied by a credit/debit card payment indicates that you accept the terms & conditions of booking.


3 Cancellation Policy - in the event of cancellation * by a delegate, cancellation fees will be due as set out below:

30 days or more prior to course commencement, full refund of course fee

15 – 29 days prior to course commencement 50% refund of course fee

0 – 14 days prior to course commencement no refund of course fee

All cancellations must be submitted in writing to Straumann at the ITI Education Centre.

An administration fee of £25.00 will be charged to delegates transferring to any other course.

Substitute delegates will be accepted at any time, subject to notification to the Education Department on 01293 651270.

 

4 In the event of cancellation by Straumann

Straumann reserves the right to cancel courses up to 24 hours prior to course date.

Course Fees paid will be refunded in full.

 

5 Our Liability to You

In no event shall we be responsible to you for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer. Further in no event shall we be liable to you for any indirect or consequential loss that you may suffer. Our maximum aggregate liability to you for any claim that you may have against us shall be limited to the amount of course fees as laid out in the cancellation policy. E&OE